Online Training on SIEBEL CRM 8.1 - Low cost training with placement assistance


Training Details


CRM online training





Foundations


  • Introducing Siebel Applications

  • Implementing Siebel Applications

  • Using the Siebel Client

  • Working with Data in the User Interface


Architecture and Installation


  • Exploring the Siebel Architecture

  • How Clients Access Seibel Data

  • Installing Siebel software

  • Introducing Server Administration

  • Server configuration and Management


Security


  • Securing Siebel Implementations

  • Controlling Access to views

  • Controlling Access to Customer Data

  • Creating the Company Structure

  • Controlling Access to Master Data

  • Authenticating Users


Exploring Siebel Applications


  • Understanding object Definitions behind a Siebel Applications

  • Understanding Siebel Tools to Examine Object Definitions

  • Understanding the Siebel Data Model

  • Understanding Business Components

  • Understanding Party Business Components

  • Understanding Business Objects


Configuration


  • Understating the Siebel Application Architecture

  • The Configuration Process

  • Managing Object Definitions

  • Editing and Compiling Object Definitions

  • Understanding the Physical User Interface

  • Configuring Applets

  • Configuring Applications, Screens and Views

  • Configuring Drilldowns

  • Configuring Business Components and Fields

  • Creating business Components and Fields

  • Configuring Pick Lists

  • Configuring Multi-Value groups

  • Configuring Association and Shuttle Applet

  • Extending the Seibel Database


E-Script


  • Browser script

  • Server script

  • Applet level

  • BC level

  • Application and Business services level


Workflow Manager


  • Understanding Siebel Event models

  • Using Siebel State Model

  • Introducing Siebel Workflow

  • Deploying Workflow Processes

  • Invoking Workflow Processes

  • Understanding Interactive and Long-Running Flows


Enterprise Application Integration


  • Understanding of Integration Process and Architecture

  • Creating and Maintaining Integration Objects

  • Understanding EAI Integration Business Services

  • Understanding VBC

  • Understanding Web Services


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